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WHY WE'RE HERE?
Because you need us. Fact is, nobody does what we do and you can benefit from that fact in a big way. Basically we identified a gaping hole in the way mission-critical IT projects are executed and we took it upon ourselves to fill the void. Your boss wants everything that can possibly be done to your infrastructure done now. Like by the end of the week, maybe even today. What else is new? Being asked to do the impossible is something you're familiar with. So are we. Which is why we do what we do for you. And why we invented VIC (Virtual Information Center), the only tool in the industry that puts you in real-time control of every part of the tangled web you've been thrown into.
Partnership is key.At NatCom, we look closely at new partners and projects for the right fit. Understanding you and your environment is step one. Creating a mutual enterprise comes next. You do what you do best (save the world) and we do what we do best (make saving the world a virtual piece of cake).
THE NATCOM DIFFERENCE
Change comes in many forms: emergencies, relocations, compliance upgrades, etc. No matter what the reason for the change, we both know that if something can go wrong it will. At least, until now. NatCom is here to change the rules and to make problems go away.
Our customers no longer fear infrastructure changes thanks to our ability to quickly deploy the right expertise from our 10,000-strong national network of field representatives and VIC (Virtual Information Center), NatCom's proprietary online information management system. And we don't just talk it, we do it. Here's How We Do It.
INDUSTRIES SERVED
The question is what industries don't we serve. Wherever the challenge exists to centrally manage multiple sites we're already there. We cut our teeth more than a dozen years ago in the healthcare and financial industries (both giving IT managers big-pain-in-the-neck- requirements when it comes to technology infrastructure management). And we have experience in service, manufacturing and nearly every other industry segment. You name it and we can serve it. Meeting needs, implementing changes, and managing the entire process: That's what NatCom is all about.
What kind of companies does NatCom serve?
- Companies that centrally-manage multiple sites
- Companies with no or inadequate IT staff at remote locations
- Companies that need immediate compliance solutions, are facing an emergency or are simply making changes
- Companies requiring complete and accurate record keeping, i.e., per compliance programs
- Companies requiring documentation from field technicians regarding IT equipment or trunk inventory at remote locations
- Companies with diverse, distributed technical infrastructures that include new segments, as well as older ones needing to be maintained
- Companies that have a standards-based infrastructure and require installation, service and repair per those standards
- Companies continually needing audits of their telecommunications spending so they may better allocate costs
- Companies with a staff of "generalists" who may need the help of "specialists", such as network designers, security specialists or fiber repair technicians
HISTORY
Incorporated in 1991 and located just west of Chicago in Rockford, IL, NatCom Systems (National Communications Service, Inc.) is a professional communications firm that doesn't mess around. Our services are project-related. Our focus is laser sharp. We deliver support to multiple-site national accounts that simply doesn't exist anywhere but at NatCom. NatCom is also a certified Woman Business Enterprise, a status providing government entities and corporations with the opportunity to meet diversity mandates and goals with excellence, incomparable service and a no-game-playing attitude.
NATCOM PROFESSIONALS
In a word, pros. Our core group of NatCom Project Managers know exactly what they're doing. It's their job to manage our national team of 10,000 IT infrastructure technicians. This means no excuses. We know that complete, precise, and timely delivery of products and services to each and every site is critical. This allows us to hand pick the right professional for every single job, from the MSCE for a WAN application to the BICSI apprentice for a cabling project.
What excites us most about the NatCom Difference? Click on one of the following:
DONNA BARNETTE, President and CEO "I founded NatCom to fill a need in the way companies managed communications infrastructures at multiple sites. What I have found particularly rewarding is the opportunity to assemble and work with a vast network of people who not only have great expertise but who also share the same can-do spirit that drives NatCom. I like to work with people who know how to do the right thing and know how to do it right to provide a consistently superior customer experience. I enjoy the opportunity of meeting new challenges that NatCom provides. And what excites me most is building relationships with customers who let us focus our energy and experience in turning their technology headaches into "No problem".
SHAUNNA SCHULDT, Sr. Project Manager "I've been with the company since its inception. We are a different kind of company that seeks partnerships with our customers as well as with suppliers. Our network of field representatives has been developed around people who think the way that we do. We don't pretend to know it all. So we listen aggressively to our customers and we bring the right people together to get the job done right. I like that approach. It's honest. It's realistic. And most importantly, it works!
QUALIFICATIONS AND CERTIFICATIONS
If experience showed at the waistline NatCom would need some seriously large britches. But we don't just store expertise with complex logistics management; we apply it to solving your problems. Nobody delivers what we can. That's why no NatCom competitor so smoothly handles the challenges inherent to IT Voice and Data infrastructures of growing companies. We feel your pain, believe us. It's why we invested a lot of time, effort and money to develop VIC, our own proprietary enterprise management system. VIC is the only tool of its kind in the industry. It is the central hub that helps facilitate asset management and deployment of all project-related communication between you and NatCom, online, 24/7.
Core Staff Qualifications/Certifications:
- Hubbell Certified
- Light Brigade Fiber Certified
- Panasonic Certified
- Norstar Certified
- BCM Certified
- NEC Certified
- Telecommunications Management Series
- Frame Relay
- Network Essentials
- Project Management
- Microsoft Project
- A%2B Certified
- BICSI Certified Technicians and Installers
- Telecom auditing CCMI
NatCom is an active participant in the following industry professional organizations:
- BICSI
- MMTA
- TIA
- Women's Business Enterprise-National Council
- National Association of Female Executives
- U.S. Women's Chamber of Commerce
- TEC (The Executive Committee)
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